Terms and Conditions

  • Last updated: 29/06/2026

    These Terms and Conditions (the “Terms”) govern the use of https://oberson-arch.com (the “Website”) and the purchase of the products offered through it (the “Products”), operated by Dana Oberson Archiects ltd, company registration number 515893238 (“we”, “us”, “our”).

    By accessing the Website or placing an order, you (“you”, “the Customer”) confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use the Website or place an order.

  • 1. Definitions

    “Product” or “Publication” means the publication and any related items offered for sale on the Website.

    “Order” means a request submitted by the Customer through the Website to purchase one or more Products.

    “CPL” means the Israeli Consumer Protection Law, 5741-1981, and the regulations made under it.

  • 2. Eligibility

    By placing an Order you confirm that you are at least 18 years old, or that you have the consent of a parent or legal guardian, and that you have full legal capacity to enter into a binding contract.

  • 3. Products

    We make reasonable efforts to display the Products, including any descriptions, images and specifications, as accurately as possible. Minor variations in colour, format or appearance may occur and do not constitute a defect. Product availability is not guaranteed and may change without notice.

  • 4. Orders and Acceptance

    Placing an Order constitutes an offer to purchase the Product subject to these Terms. A binding contract is formed only when we send you an order confirmation. We reserve the right to refuse or cancel any Order, including in cases of suspected error, fraud, unavailability of stock, or a pricing mistake, in which case any amount already charged will be refunded.

  • 5. Prices and Payment

    All prices are shown in New Israeli Shekels (NIS / ₪)] and include VAT where applicable. The total price, including shipping costs and any applicable taxes, is displayed before you complete the Order. Payment is processed through our payment provider at the time the Order is placed. We do not store full payment card details.

  • 6. Shipping and Delivery

    We ship to the destinations listed at checkout. Estimated delivery times are provided in good faith but are not guaranteed and may be affected by factors outside our control, including postal delays and customs processing. Risk in the Product passes to you upon delivery. Any import duties, taxes or charges applied by the destination country are the responsibility of the Customer.

  • 7. Cancellation, Returns and Refunds

    7.1 General policy

    As a general rule, all sales are final and we do not accept returns or exchanges for change of mind or buyer’s remorse, except as required by the CPL or as set out below.

    7.2 Damaged or defective Products

    If the Product arrives damaged, defective, or materially different from its description, please contact us at [EMAIL] within [7] days of receipt, including your order number and photographs of the damaged item and its packaging. Where the claim is confirmed, we will, at our discretion and in accordance with the CPL, repair, replace or refund the Product, and we will refund the amount paid within 14 days of receiving your notice. We may ask you to return the Product, and in cases of confirmed damage or defect we will cover the reasonable cost of return.

    7.3 Statutory right of cancellation

    Where the CPL applies, you may be entitled to cancel a distance-sale transaction within 14 days of the date of the transaction or of receiving the Product (or the transaction summary document), whichever is later. Where such cancellation is not due to a defect or non-conformity, we may deduct a cancellation fee equal to the lower of 5% of the transaction value or NIS 100, together with any charge imposed on us by the credit card company for the cancellation, as permitted by the CPL.

    Please note that, under the CPL, certain Products are excluded from the statutory right of cancellation. This includes goods that can be recorded, copied or reproduced, such as books and other publications, once their original packaging has been opened. Where this exclusion applies, the statutory cancellation right will not be available, although your rights in respect of damaged or defective Products under section 7.2 remain unaffected.

    7.4 Eligible groups

    A Customer who is a senior citizen, a new immigrant or a person with a disability, as those terms are defined in the CPL, may be entitled to an extended cancellation period in accordance with the law. We may request appropriate documentation to verify eligibility.

    7.5 Condition and method of return

    Where a return is accepted under sections 7.2 or 7.3, the Product must be returned unused and in its original packaging, accompanied by the original invoice. To cancel or request a return, contact us at Office@Oberson-Arch.Com, stating your full name and order number. Refunds are made using the same payment method used for the original purchase.

  • 8. Intellectual Property

    All content on the Website and in the Publication, including text, images, design, trademarks and logos, is owned by us or our licensors and is protected by the copyright laws of the State of Israel and applicable international treaties. You may not copy, reproduce, distribute, publish, broadcast or otherwise exploit any such content without our prior written consent. Purchase of a Product grants you a personal, non-transferable right to use the Publication for your own private purposes only.